Advanced management, 5 Steps to Risk Assessment (INDG163), HSG65 and case law to define principles including absolute, practicable, reasonably practicable and reasonable. Risk management including; COSHH, fire risk, hazards, control of contractors, accident management, legionella and gas service maintenance amongst other modules.
Difficult conversations. How can you prepare? Performance management and communicating bad news such as redundancies. Learn how emotional intelligence can impact effective communication, and can help you to navigate conflict. We explore how to thoroughly prepare and plan for difficult conversations and delve into the cultural aspects which are vital considerations in an increasingly multicultural society.
Exploring our own prejudices, ideas, attitudes, behaviours and actions to develop the ability to be more proactive and challenging in promoting equality and diversity in the workplace.
Understand mental health, interventions and presenteeism. Learn how to address early warning signs and returning to work, in addition how it impacts the business and the individual.
Learn how to safeguard potentially vulnerable adults. The types of abuse and neglect they experience including the signs and symptoms, and key considerations on mental capacity and opportunities for mis-use of power. How to respond, record evidence and report allegations of abuse and neglect in vulnerable adults using a person-centred approach.
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Understand your Data Protection responsibilities and how GDPR is used to protect confidential or sensitive information. This course explains Data Processing compliance, and the formal roles of the ICO, Data Controller, Data Processor and the Data Protection Officer (DPO).
Essentials for office safety, fire and emergency, work life balance, stress, accidents, computer workstation safety (DSE) as well as home working, manual handling and bullying.
Understand computer workstation safety (DSE), fire safety, manual handling and accidents, as well as an understanding of electrical equipment and personal protection equipment (PPE), stress and wellbeing.
Computer workstation safety (DSE) training helps avoid; back, neck and wrist pain (RSI). Workstation ergonomics discusses; posture, position of arms, legs, head and how the wrist support and foot rests may help or hinder existing injuries or vulnerabilities.
Safety techniques for lifting with L.I.T.E (load, individual, task and environment) while considering bodily forces used when lifting to prevent musculoskeletal disorders.
Understand this complex and vulnerable condition to communicate, promote independence and reassure family members. Enable lifestyles to accommodate changes while anxiety is reduced for everyone involved.
Understand legionnaires disease bacteria and how outbreaks can be avoided with maintenance of hot and cold water systems in commercial environments such as an office as well as industrial environments with cooling towers.
Learn Moving and Handling of people; Person Hoist usage and Slide Sheet Transfers of people who are unable to move themselves in a healthcare, domiciliary care or social care environment.
Understand the types of medication, contraindications, groups at risk and consent, as well as the management of prescriptions and the supplies of medicines in addition to storage, disposal of medication, as relevant to healthcare or social care industries.
Supervisor and Team Leader's build trust and create a supportive environment and use coaching activities to enable a team to develop a growth mind-set. We use typical Supervisor Scenarios to explore common foreseeable challenges and learn how to proactively plan for them.
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Understand the prevention, detection and investigation of fraud within the NHS (National Health Service) and how it should be reported.
Meal planning for vulnerable persons and their dietary requirements. Learn healthy eating with the 5 major food groups, the importance of allergies and food labelling using the Eatwell Plate and Food Triangle.
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Free Resource; understand limited mobility, non-weight bearing people ascending and descending staircases. Using realistic scenarios we highlight the potential social inclusion and exclusion of accessibility.
You're the expert in your business, we're the specialists in online training. We'll build it for you - tailored to your onboarding procedures. Start with our existing content, or add your own.