Found Sales in the category of Safety Management Courses.
Understand active listening skills, manipulate situations with a range of behaviour techniques, using social influencing theories with interactive scenarios.
Course Lessons, Sales Menu: Behaviour Change Introduction, Influencing in the Workplace, Active Listening Toolbox, Communication Scenario - Peter & Head of Finance & Resources, Planning for Behavioural Change, Communication Scenario - Peter & Warehouse Operative, Useful Social Influencing Theories, Personality Types & Character Traits, Communication Scenario - Peter & Chief Executive, Using a 3rd Party in the Influencing Process, Communication Scenario - Peter & Warehouse Manager
Sales Related Tags: risk, behaviour, change, safety, health, influence, positive, culture, compliance, commitment, trust, crisis, customer service, active listening, establishing authority, level 3, sales, business, cpd,
Found Sales in the category of Health & Safety Courses.
Lone working, home visits and anti-social behaviour for; vendor meetings, property detail preparation and 'To Be Accompanied' Viewings (TBA's), in addition to the basic principles of workstation safety (DSE), manual handling and fire safety.
Course Lessons, Sales Menu: Introduction, Workstation Safety, Driving and Workplace Travel, COSHH, Electrical Works, Handling Cash and Banking, Home Working, Inspections of the Workplace, Working at Height, Lone Working and Home Visits, Anti Social Behaviour, Needlesticks, Pets and Animal Nuisance, Accidents and Incidents, Asbestos, Drugs and Alcohol, Fire and Emergency, First Aid, Harassment and Bullying, Information, Legionnaires Disease, New and Expectant Mothers, Occupational Health, Office Moves, Portable and Transportable Electrical Equipment, Risk Assessments, Safety Signs, Slips, Trips and Falls, Visitors, Work Equipment/Plant, Work/Life Balance and Stress, Young Persons, Gas Safety, Manual Handling
Sales Related Tags: risk, estate agent, letting agent, public, landlord, anti social behaviour, asb, health and safety, vendor, award, cpd, level 2, sales,
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